Determining how to finance your mental health treatment should not be a barrier to receiving care. At Helios West Palm, we accept nearly all of the leading health insurance carriers to ensure that our care is accessible to as many people as possible.
If you aren’t sure what you are covered for, that is okay. You don’t have to figure out your insurance on your own.
When you contact Helios West Palm, our admissions team will verify your insurance coverage directly with your health insurance company. The verification process will confirm what type of services your plan covers, how much cost-sharing you are responsible for, and anything else you need to know before coming to our facility, so there are no surprises.
Insurance verification is confidential, and you are not obligated to use our services. In most situations, your insurance benefits will be verified in less than 24 hours.
To find out about your insurance benefits, complete the form below or contact our admissions department directly. Our goal is to make this process as easy and seamless as possible so that you can focus on your health and the people you love.
Federal law requires that the majority of health care insurance policies contain mental health benefits that are equal to the level of benefits provided for physical health conditions. This is known as mental health parity.
Mental health parity was first mandated by the Mental Health Parity and Addiction Equity Act and again by the Affordable Care Act. What this means is that insurers cannot place greater restrictions on the availability of mental health services than they do on physical health services. However, what this looks like in practice varies by health insurance provider and the specific plan you are covered under.
Each policy will establish the various deductibles, copays, coinsurance, and out-of-pocket costs you may be responsible for when using covered services. Some plans require a referral from your primary care physician before receiving residential mental health treatment, and some do not. Understanding your mental health benefits prior to starting treatment makes the process significantly smoother, which is precisely why our team is here to help.
For those seeking treatment at a licensed facility such as Helios West Palm, there are many types of coverage that may be available through your health insurance provider, including:
Most health plans will cover mental and behavioral health services for specific disorders such as depression, anxiety, bipolar disorder, post-traumatic stress disorder (PTSD), and co-occurring substance use disorders, though the extent of coverage is determined by your specific health insurance policy.
Many major health insurance plans cover treatment at an inpatient and residential mental health facility for adults. The amount of coverage you qualify for depends on your specific plan, including deductibles and copays, and whether Helios West Palm is an in-network provider with your insurance company. Our admissions team will verify your insurance and explain what benefits and coverage you qualify for.
Helios West Palm has private pay options available. We will work closely with you to present any private pay solutions and create an affordable path to receiving the treatment you need. We do not want the cost of treatment to be a reason someone is unable to receive proper care.
In most instances, we will have your insurance verified and your benefits confirmed in less than 24 hours. Complete the form on this page, or call our admissions office, and we will handle the rest.
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